Not sure if this is the specific location that I had dealt with it was one in fayetteville “Andrew” was my inspector and “Kai” was my exterminator they were both very professional and helpful when it came to my bed bug problem I had called in clegg’s pest control before them and I was very displeased with the service that cleggs had provided terminex on the other hand was great! They even knocked my price down after hearing about the very unprofessional and bad experience I had with cleggs which for whomever is reading this LEFT MY FRONT DOOR OPEN!!! They night be a little pricier but for good reason if you have a pest problem call terminex!!!!