I have absolutely no complaints! Terminix came did their thing all while educating us. They let us know what they was doing, the products they was using and what they do. We had an issue with knats also and they treated our sinks, explained to us that’s where they coming from. After treating our sink they told us give it about a week and they’ll be gone. Exactly what they said happened. My husband and I are pleased. Big thanks to Quenton and James! They been our two techs that we only prefer in our home. They’re friendly, great customer service and make us feel comfortable. I love their reassurance. This is our experience and our experience is a 5 star.